This chapter
continues the work of Chapter
6. It
outlines the process by which curricular goals are
translated into objectives (or performance outcomes) as a
prelude to development of measures for judging
students achievements. This chapter:
- Describes
how learning outcomes can be operationally defined,
that is, specified in a form that facilitates
measurement
- Identifies
pitfalls in writing objectives or performance
outcomes
- Discusses
the transition from objectives to
measurement
7.1
Operationally Defining Program Goals
Objectives
are operationally defined statements of desired learning
outcomes, that is, they are stated in a form that allows
measurement. Goals such as acquiring
"knowledge," "understanding," or "appreciation" provide
general direction to faculty in developing instruction
but may leave students uncertain about how to approach
course material. In contrast, objectives specify
the required performance to increase clarity about
expectations.
Using the
taxonomy introduced in Chapter
6, the
department can construct objectives representing a
continuum of levels of understanding that can serve as
milestones marking students' progress through the
program.
Well-defined
objectives greatly simplify the selection and design of
methods for measuring learning outcomes. Objectives
should answer the following questions:
- Content:
What do students need to know about this
subject?
- Action:
How do we want students to use that
knowledge?
- Context:
Under what circumstances will students be
expected to demonstrate their knowledge?
- Performance
Criteria: What are the standards that will
be used to judge students
performance?
The following
examples illustrate two applications of this
schema:
Example
1: Working collaboratively with a team of peers
(context), graduating seniors will be able to identify
and solve unstructured, real-world problems (actions)
related to audit situations (content). The result
should include an analysis of the problem, at least
two plausible alternative solutions, and a convincing
rationale stating why the final solution proposal is
preferred (performance criteria).
Example
2: Upon completing the internship program
(context), graduating seniors will be able to identify
and solve unstructured real-world problems (action)
drawn from professional practice in taxation (content)
to the satisfaction of trained raters [faculty,
employers, internship supervisors] (performance
standard).
Content:
Both examples identify the general domain in which
students are expected to demonstrate their
knowledge.
Action:
Both example specify actions students must take to
demonstrate achievement of the goal. The actions
identified for these intellectual skills correspond to
high-level objectives in Blooms cognitive
taxonomy.
Context:
Each example specifies the context or conditions under
which the desired action is expected to be performed. A
variety of context can be specified, for example, a
formal examination (no books, no notes), an actual
practice situations, or a simulation.
Performance
Criteria: The first example specifies three criteria
for judging the students performance: problem
analysis, two alternative solutions, and convincing
rationale. These criteria provide a framework for
measurement across a variety of tasks. The second example
does not specify performance criteria, but refers to
rater training, a procedure in which judges agree on the
use of criteria tailored to the performance situations.
Procedures for training raters are described in
Chapter
9.
Performance
criteria can be generated through:
- Brainstorming
- Discussing
students work to identify features that
distinguish between exemplary and unsatisfactory
work
- Analyzing
the performance of successful practicing professionals
(Greenberg and Smith, 1991)
- Reviewing
literature to identify features of successful
performance supported by research
Performance
criteria developed for program-level assessment can be
used by faculty to prepare checklists, rating forms,
questionnaires, tests, and other materials for
instruction and evaluation (see Chapter
9).
Course-embedded assessments tailored to departmental
criteria can be compiled in student portfolios and rated
using instruments based on the criteria. Scores can then
be consolidated to develop a diagnostic profile of
students strengths and weaknesses. In addition,
feedback from faculty members who attempt to apply the
performance criteria in their courses is a valuable
source of information for review and revision of the
criteria.
7.2
Pitfalls in Defining Objectives
When
formulating objectives, pitfalls can be avoided. The
following are most commonly encountered:
- Writing
objectives and performance criteria without reference
to students work
- Over-emphasizing
low-level objectives
- Specifying
the instructional activity rather than the learning
outcome
- Writing
outcome statements that are too vague to be
measurable
Writing
objectives and performance criteria reference to course
syllabi and students work: Objectives written
without reference to what students actually accomplish
may prove confusing or irrelevant when faculty attempt to
apply them to performance. Faculty who turn to course
syllabi, assignments, and examples of student coursework
will find they are better able to articulate what they
expect of students.
Developing
objectives and performance criteria is not linear nor
sequential, but rather iterative and evolutionary. The
evolution of specific objectives for a particular goal
(such as understanding international accounting) might
include the following phases:
- Review
relevant course materials and student work
- Draft a
statement of objective(s) and criteria
- Use the
criteria to review additional examples from the same
pool
- Revise
objectives and criteria until consensus is
reached
Articulating
what the faculty really want from students is a
challenging but crucial step in developing a
well-integrated curriculum and corresponding assessment
program.
Over-emphasizing
low-level objectives: A common pitfall when writing
cognitive objectives is to focus primarily on outcomes at
low levels of Blooms taxonomy (knowledge and
comprehension) or that require only basic application of
concepts. Such objectives require students to do little
more than memorize coursework without having to apply or
extrapolate that knowledge, or use it to make judgments
about complex situations.
When
specifying cognitive outcomes, it is important to include
the full range of cognitive abilities. The key words
presented in Figure 6.2 can be used as a guide when
writing objectives at higher levels of Blooms
taxonomy.
Specifying
the instructional activity rather than the learning
outcome: Objectives are frequently written to
identify what the student or faculty member will
do rather than how the student will be able to put
that knowledge to use. For example, the statement,
"Students will learn the basic principles of financial
accounting" describes the instructors intent
but does not state what students will be able to
do once they have "learned" basic principles. The
statement, "The instructor will present guidelines for
design of advanced information systems" describes what
the teacher will do but neglects to specify the
intended result of students capabilities with
respect to advanced information systems. In contrast an
outcome statement would read "Students will be able to
apply guidelines to the design of advanced information
systems."
Writing
outcome statements that are too vague to be
measurable: A fourth pitfall is to write objectives
that are not stated in measurable form. For example, the
AECC Objectives lists "Taxation and its impacts on
financial and managerial decisions" as an important
program goal under "Accounting Knowledge." Interpreted as
a goal ("Students will demonstrate knowledge of
taxation...") this general statement provides little
guidance for measurement; however, it can be generate a
variety of objectives. For example:
- Students
will be able to explain the key provisions and
exceptions in the tax code (knowledge
level)
- Students
will be able to justify financial and material
decisions incorporating taxation principles
(evaluation level)
The addition
of an action-oriented verb (italicized) clarifies
how students will demonstrate their
knowledge.
Similarly,
accounting knowledge related to "the nature of attest
services and the conceptual and procedural bases for
performing them" (Objectives, p. 8) can be
interpreted in any of the following ways:
- Student
will be able to list and briefly
summarize principle characteristics of the
attest function (knowledge level)
- Students
will be able to explain the importance of the
attest functional and describe the conceptual and
procedural bases for performing it (comprehension
level)
- Students
will be able to conduct a simulated audit using
correct procedures for the attest function (synthesis
level)
For clarity of
instruction and assessment, faculty should specify the
level or levels desired.
7.3 The
Transition from Objectives to Measurement
Objectives
need not be written to conform exactly to a single
standard. However, objectives stated in terms of
actions to be performed by students operationally
define the desired outcomes so that measurement
indicators can more readily be identified. The objectives
should be precise enough to suggest measurement
strategies, yet broad enough to encompass a wide range of
teaching approaches. Clarity and consensus about the
goals, objectives and performance may evolve slowly or
emerge quickly, depending on the maturity of the program
and the degree of consensus among faculty about its
purposes.
In a dynamic,
responsive program environment, goals and objectives will
be refined periodically as faculty understanding of
learning outcomes and graduates professional needs
increase. The most import feature of effective outcome
statements is the integration of the mission of the
program and the institution, the values and instructional
aims of the faculty, the characteristics of the students,
and the needs of the profession.