2006 Annual Meetng

An International Meeting of
the American Accounting Association

American Accounting Association
2006 Annual Meeting

August 6–9, 2006
Washington, D.C.


The Role of Organizational Culture, Budgets and Trust in Managing Sales Outlets in Asia

Sakthi Mahenthiran
Butler University

Ben Liu
Butler University

Zalina Hashim
University Institute of Technology Mara

Abstract: This is an empirical study of the relations between culture, budget emphasis, subordinates’ autonomy, the level of trust between supervisor-subordinates and how they affect sales growth in outlets. Survey data from 148 respondents were collected from a telecommunication and electric utility companies. These two industries have been deregulated and the companies had been privatized. Given these variables importance to the success of privatization, we develop five hypotheses and a framework. These are tested using regression analysis and structural equation modeling. We find that organizational culture affects subordinates perceptions of autonomy and the budgetary style affects the superiors trust in subordinates’. The results suggest that adjustment to structural and performance evaluation systems have to be made so that managers’ value greater autonomy, and superiors have to manage the importance of the outlets.

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