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The role of the key performance indicators to improve the university management
Maria Da Conceição Da Costa Marques,
Instituto Superior De Contabilidade E Administração De Coimbra
ABSTRACT. The Portuguese state universities have as a principal mission the organisation of higher education and research. The current state of affairs demands from these institutions a much quicker response capability and a much more efficient operation, which will be almost impossible without the implementation of new strategies. The management indicators are tools that the state universities can use, as their application in the operation will permit the exercise of the university management control with economic, efficient and efficacious criterion.
It is however necessary, to introduce new types of management that will lead to improved motivation, productivity and obtaining results that become real benefits for society. This paper shows a group of management indicators, made to support the university management process.
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