Setting up a Socio-economic Management Control System in Independent Professions: the Case of the Notary Public Offices

Laurent Cappelletti, University of Lyon 3 Iae - Iseor
Djamel Khouatra, University of Lyon 3 Iae - Iseor
Emmanuel Beck, University of Lyon 3 Iae - Iseor

ABSTRACT. This article examines the problematics of setting a socio-economic management control system in independent professions through case study of 350 notary public offices. The research question could be summarized in these terms: what are the contributions of a management control system in independent professions and what are the key factors of success in setting up such a system? Through cases of socio-economic management control, this paper focuses on control systems that combine tools of regulation and measurement of material phenomena with tools that impact actor behavior and measure immaterial phenomena.

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