The Auditors Report

Introducing Electronic Workpapers
into the Audit Classroom

By Tim Louwers and Andrew Roberts

To improve their usefulness, audit workpapers should be numbered, referenced, initialed, dated, reviewed (“ticked and tied”), approved, and then initialed by the reviewer. These tasks have traditionally consumed large quantities of audit effort, which could be spent more productively on more critical aspects of the audit. Further, while an audit report barely covers a page, audit workpapers can easily fill many binders. Those binders usually end up in a numbered box in a storage facility with numerous similar boxes containing audit workpapers from other engagements, rarely to be seen again.

One effective tool that can reduce the time spent on the tasks noted above, as well as the storage space requirements of hard-copy workpapers, is electronic workpapers. It is now possible to create, share, edit, review, correct, approve, and finalize workpapers without the “paper.” Implementing electronic workpapers can result in improved utilization of auditors’ time and reduced storage costs.

This article describes how students can be introduced to electronic workpapers by involving them in the actual development of their own electronic workpapers. When students develop their own workpapers, they gain a much better understanding of how workpapers work (e.g., the interrelationships among workpapers), how they can be electronically enhanced, and how they relate to the overall audit engagement.

On the most basic level, implementing electronic workpapers involves utilizing three key tools: (1) software applications, (2) reference functions, and (3) cross-referencing/linking capabilities. The primary applications necessary to implement electronic workpapers include word processing, spreadsheet, and data manipulation software. Word processors (e.g., Word, WordPerfect) have replaced handwriting as the most efficient way to prepare audit reports, memos, letters, and other documents. Spreadsheets (e.g., Excel, Lotus 1-2-3) provide an excellent means for footing data, creating charts and graphs, and performing other calculation-intensive tasks. Data manipulation software (e.g., IDEA, ACL) allows auditors to import large data files and thoroughly analyze them for a large variety of trends and/or indicators. These applications have been developed specifically for the audit function. Reference tools generally include a centralized location for data storage and retrieval, and large databases containing the collective knowledge of an entire audit staff—past and present. Finally, linking and referencing capabilities are perhaps two of the most convenient and timesaving features of an electronic workpaper package.

While many accounting/consulting firms have developed their own proprietary versions of electronic workpaper packages, the task of automating workpapers does not necessarily require the purchase of a large, expensive software package. Microsoft’s Office (versions 97 and higher) suite allows users to insert “hyperlinks” into any document created using the Office package, providing the same functionality as is common on the World Wide Web and adding a new dimension to audit workpapers and reports. The hyperlinks manifest themselves as references within a document which link the present section of that document to relevant sections of other documents, providing the user with the ability to quickly switch back and forth between related material spread across numerous documents/files. In the next section, we discuss ways that students can develop their own electronic workpapers.

Techniques for automating workpapers using Microsoft Office
As noted earlier, electronic workpapers can be extremely useful for efficient updating and review of workpapers. Traditional cross-referencing techniques involve referencing (usually with red pencil in the workpaper margin) the location of evidence supporting the figures or comments on the workpaper. For example, an auditor examining a client’s bank reconciliation would reference the amount representing the “Balance per Bank” to another workpaper containing the confirmation received from the bank.

The workpaper reviewer must find the referenced workpaper to ensure that the amounts and conclusions on the workpaper are appropriately supported. In most cases (as in the bank reconciliation example), the referenced workpapers are located within the same functional area. There are other cases, however, when the related workpapers may involve two or more functional areas (e.g., the examination of long-term debt area may also reference the bank confirmation) that may involve more than one binder for hard-copy workpapers. With electronic workpapers, provided that the supporting documentation is also an electronic document, the reviewer need only click on the linked reference to pull up the supporting documentation (e.g., a scanned version of a bank confirmation).

A. Linking Workpapers
With Microsoft Word, linking two or more related workpapers is a relatively straightforward task. Links can be established to cross-reference workpapers such that a click on the reference will take the reader/reviewer to the referenced page, rendering the traditional red page number references in the text margins obsolete. For example, the following steps will link two documents in Microsoft Word:

  • First highlight the item of interest like an amount (e.g., “Balance per Bank”) or comment for which a reference is necessary.
  • Next, under INSERT, click on HYPERLINK (or Control-K).
  • In the dialogue box (labeled “Link to file or URL” in Office 97 or “Type the file or Web page name” in Office 2000), simply type in the name of the file (Office workpaper document) to be linked.

An alternative method for cross-referencing and linking documents in Word is to insert the object (e.g., the supporting document) on the summary page.

  • Click INSERT then OBJECT.
  • When the dialog box appears, select the ‘Create from File’ tab to allow the choice of file to be referenced.

These linking capabilities, intrinsic in all automated workpaper packages, greatly reduce the audit effort necessary to review workpapers.

B. Reviewing Electronic Workpapers
Other features of the Microsoft Office suite also facilitate workpaper review. For example, it is possible to quickly manage and maintain electronic workpaper files using Microsoft Office functions.

  • To become familiar with the properties (date created, date and time last edited, etc.) of any Office-created workpaper, click FILE then PROPERTIES.
  • When the properties dialog box appears, choose the SUMMARY tab. There are spaces to type in the document title, subject, author, manager, company, category, keywords, and comments. An auditor can decide which information should appear on each document, and then decide where it should be entered in this box. This location would also be appropriate for an auditor or reviewer to insert comments or sign-off on a document.
  • The properties box can be customized in many ways (see for example, the CUSTOM tab under PROPERTIES); however, it is important to standardize its use with a written policy. If everyone within a firm uses their own unique properties ‘system’, this box will become useless.
  • The STATISTICS tab under PROPERTIES also lists the revision number, the original creator, and the time spent editing the document—useful information for grading purposes.

After the properties have been entered, they can be viewed without opening the document:

  • Find the document on ‘My Computer’ with Windows Explorer.
  • Highlight and right-click on the icon.
  • Select PROPERTIES. This same dialog box will appear in read-only form so that a reviewer can check on the status and progress of a document.

These Office functions allow a reviewer to check the status of workpapers in order to manage the engagement in an efficient manner.

C. Inserting Comments in an Electronic Workpaper
The final tool that we want to highlight here is annotation. In an Office 97 document, an annotation is a comment attached to selected text (or numbers) within the document.

  • To place an annotation into the document, place the cursor at the location for which the comment is appropriate.
  • On the menu select INSERT.
  • Next select COMMENT.
  • A window will appear to type the comment. This feature is particularly useful when reviewing a document. The reviewer can make remarks for the auditor directly in the document, then use the PROPERTIES’ comment section to notify the auditor that an annotation should be seen. This tool can also be used for inserting footnotes for financial statements.

These electronic “review notes” facilitate communication between reviewer and workpaper preparer through the placement of comments in the area of concern.

In this article, we have highlighted three electronic workpaper functions (linking workpapers, reviewing workpapers, and adding comments) that are common in most proprietary audit software packages. After briefly discussing and illustrating these features in the classroom, we usually send two-student teams to gather information on the Internet for a potential client (see the planning exercise in the Appendix). More importantly, the teams are required to document their findings using electronic workpapers that they themselves have created. The assignment can be completed over a weekend, but is dependent on students’ familiarity with the Internet. Feedback from students has been positive; while students are generally familiar with the basic features of Microsoft’s Office suite, they have not explored some of the more useful features of the software package. The assignment also exposes the students to a number of useful sites on the World Wide Web.

Tim Louwers teaches Auditing and IS Auditing at Louisiana State University. Andrew Roberts, a recent graduate of LSU, is an Internal Auditor with Professional Resources International in South Bend, Indiana. The authors wish to acknowledge the helpful comments of Barbara Apostolou, Kenny Reynolds, and Mark Taylor on an earlier version of this article.

APPENDIX

NAME (print)_____________________________________

Audit Planning in an Electronic Environment
The following assignments are worth a total of six points. Grades will be based upon content, depth of analysis, and presentation. I anticipate grades to be in the following range:

Beyond expectation 6 points (A)
At expectation 5 points (B)
Average 4 points (C)
Below average 0–3 points (D/F)

I expect each team to turn in a computer disk in the form of electronic workpapers (LINKED documents, annotated comments, etc.). I suggest a planning memo linking each of the assignments to the summary.

Bill Gates has approached your firm to perform a financial audit of his software company. While you are trying to convince Bill that your firm is the right choice, it is important to ensure that his company doesn’t represent a significant risk to your firm or its other business. Some specific concerns include whether your firm has the time and expertise to do the audit, whether your personnel are independent of the client, and whether the potential client, because of litigation or dishonest management, may be a time bomb waiting to explode. To address these concerns, perform the following audit tasks:

A. Perform analytic procedures on Microsoft’s income statement. Highlight those accounts that (due to their nature or due to material changes) may represent areas of heightened audit risk (areas where material misstatements or fraud may be lurking). (You do not need to explain the changes—instead you plan to bring these analytic procedures to the planning meeting with Bill to justify your high fees).
Microsoft www.microsoft.com

B. Part of analytic procedures involves making comparison with industry standards or with competitors. Download into a word processing package the income statement (only!) of one of Microsoft’s competitors from the SEC’s EDGAR site. You do not need to perform any analytic procedures—you can do that at a later date if the engagement is accepted.
SEC www.sec.gov

C. You know that Microsoft uses a local area network to link all of its corporate computers together. Since your firm has limited experience with auditing local area networks, download an audit program and customize it using word processing software for the Microsoft engagement (put Microsoft’s name on the top, its fiscal year-end, etc.). You do not need to contact Microsoft directly—it might put your firm in a bad light—instead you can make further changes to the program as necessary when the fieldwork begins.

Auditors Sharing Audit Programs (ASAP)
www.auditnet.org

D. You have heard rumors of Microsoft’s ongoing litigation. Litigation represents a significant risk to the fair presentation of a company’s financial statements and could result in an “audit failure” (and subsequent litigation against your firm). Do a search on the web and download one article that best describes the state of Microsoft’s litigation. Your grade will be based on the timeliness of the article, its content, and its brevity.

AltaVista http://www.altavista.com
Excite http://www.excite.com
Infoseek http://www.infoseek.com
Lycos http://www.lycos.com
Yahoo! http://www.yahoo.com
Webcrawler http://www.webcrawler.com

E. Another concern for your firm is whether it has sufficient industry expertise to conduct the audit. It would be good to find out whether any new accounting or auditing standards have been issued with respect to the computer industry in the past two years. List any new standards and their topics that have been issued since 1/1/98.

AICPA
www.aicpa.org

Financial Accounting Standards Board
www.fasb.org

IIA
www.theiia.org

ISACA
www.isaca.org

F. Your firm has three independence concerns that might prevent it from accepting the Microsoft engagement. Each should be treated as an independent event. These questions may represent “gray” areas, so note if there is any conflicting guidance on these issues.

  • Josephine E. is a manager in the Houston office of your firm. She owns 100 common shares of Microsoft. Your Seattle office will perform the Microsoft audit. Is your firm still independent? Cite the section in the AICPA Code of Professional Conduct.
  • Your firm owns the Microsoft office building and leases the entire building to the Microsoft Company for a $1 million annual payment. Is your firm still independent? Cite the section in the AICPA Code of Professional Conduct.
  • Your firm performed actuarial consulting services for Microsoft and billed the company in the amount of $150,000 in March eighteen months ago. Is your firm still independent? Cite the section in the AICPA Code of Professional Conduct.

AICPA
www.aicpa.org

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